Frequently Asked Questions

• What does "Research Use Only" (RUO) mean?

  Our peptides are intended strictly for laboratory research purposes. They are not approved for human or veterinary use, diagnostic procedures, or therapeutic applications.

• Can your peptides be used in clinical trials or for human consumption?

  No. Our peptides are not manufactured under GMP conditions required for clinical or pharmaceutical use and are not intended for administration to humans or animals.

• How do you ensure peptide quality and purity?

  We use high-performance liquid chromatography (HPLC) and mass spectrometry (MS) to verify the purity and identity of all peptides. Certificates of Analysis (CoA) are provided with each batch.

• What is the typical purity of your peptides?

  Our peptides typically have a purity of ≥ 95%, unless otherwise specified.

• What formats and quantities are available?

  We offer peptides in lyophilized powder form, with quantities ranging from milligrams to grams. Custom quantities may be available upon request.

• How should I store the peptides?

  Store lyophilized peptides at -20°C, protected from moisture and light. Reconstituted peptides should be aliquoted and stored at -80°C to maintain stability.

• How do I reconstitute the peptide?

  Reconstitution depends on the peptide’s solubility properties. Typically, peptides dissolve in sterile water, DMSO, or dilute acids/bases. Specific instructions are provided with each product.

• What is your shipping policy?

  We ship worldwide with appropriate packaging to maintain product integrity. Shipping methods vary based on destination and order size.

• What is your return and refund policy?

  Due to the nature of our products, returns are generally not accepted unless there is a quality issue confirmed by our QC team. Please contact customer service if you encounter any problems.